GOOD QUESTIONS. USEFUL ANSWERS.
Before your next bite.
Find practical details about ordering, your food and your next gathering.
Where are your restaurants?
How do I order pickup?
Choose your location and use an Order pickup link to continue on that store’s Toast page. Toast confirms the total, available pickup times and order details.
How do I order delivery?
Choose your store, then select Delivery in the ordering options. Your selected partner shows availability, delivery area, fees and estimated timing.
Are both location menus the same?
The menus share street cart favorites, but some items, options and prices differ. Explore the Arlington menu or Irving menu.
What are your hours?
Each location page shows our regular pickup hours. For current dine-in or holiday hours, call your store. Pickup times are confirmed when ordering.
Is your meat halal?
Our chicken, gyro, beef and beef bacon are hand-cut Zabihah Halal, as described in our halal commitment. Contact the restaurant for current supplier or certification information.
What is in your gyro meat?
The Toast menu describes our gyro meat as a blend of beef and lamb. This is a main-component description; supplier labels are needed to verify the full ingredients and allergens.
Do you have vegetarian choices?
Falafel platters and wraps are listed on our menus, and The Garden offers a falafel option. Check the exact preparation, sauces and substitutions with your store for your dietary needs.
Can I choose my spice level?
Several platters and wraps offer spice choices on Toast. Hell’s Kitchen is specifically described as very spicy. Check the selected item’s options before ordering.
What if I have a food allergy?
Read the allergen chart and contact your store before ordering. Entries marked unverified are not evidence that an allergen is absent. Ask about sauces, buns, seasonings and preparation as well as the main ingredients.
Can I customize veggies, sauces or toppings?
Use the options available for your selected item on Toast. Choices and extra charges vary by item and location. Contact your store about a request that is not available online.
Do you cater office lunches and celebrations?
Yes. Explore the catering page for trays and event information, then send an inquiry with the guest count, event date and preferred store.
Where can I ask about an existing order?
Contact the store that prepared the order. For a delivery-platform order, you may also need to contact that platform for tracking, payment or account support. See store contact details.
Can I buy a gift card?
Our current brand website lists e-gift cards through online ordering. Check your chosen store’s Toast page for current purchase and redemption options.
